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Food Operations Manager 1

Unit Description
Sodexo Universities is seeking an Operations Manager 1 at a four-year private college located near Worcester, MA. Reporting to the General Manager, the Operations Manager will be responsible for the day to day dining services to include resident, retail food and catering. The Operations Manager will function as the lead operator in the absence of the General Manager and will conduct employee training, scheduling, provide catering support, financial management tasks, marketing responsibilities and client interaction.
Position Summary
Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
Qualifications & Requirements
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience ? 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID _72231_
Category _Food Service_
Relocation Type _No_
Employment Status _Full-Time_


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